Posted by RN320 on December 13, 2006, at 13:40:35
In reply to Re: I don't like what I hear! » RN320, posted by Maxime on December 13, 2006, at 12:23:45
I sent a 3 page letter to the CEO, Nursing Director and VP of Operations of the hospital. I was so incredibly detailed- named names, etc. I got back a letter from "Guest Relations" that was very nice, telling me how important my feedback was....yak,yak,yak........
Oh well, at least I went on record.
You asked what they think in the ER.....I can't answer that one, but I can share with you what happens these days when people go to a university to get a BSN (nursing). My good friend is a PhD Professor of Nursing at a large university. She asked me if I would mind if she used this incident in presenting a case study to her 65 students since she thought that they'd be able to identify things that went wrong, and that it would help them develop problem solving skills including communications techniques. I actually put the case study together for her, leaving out no details. She called me, exasperated, the first time she presented it. It seems that they all made an immediate judgement that because the "patient" was being treated for depression, that she must have made the whole thing up (despite the fact that my mom was there and I was bleeding from wounds sustained in the fall). When they got to the part that stated that the "patient" was an RN, she said that most of them made comments or asked questions in reference to the status of my license. Most felt that it should be revoked because "she's nuts". My professor friend stopped presenting the case study within the hour and gave an impromptu lecture on being judgemental ad how harmful it is for a nurse to be like this. She ended up stretching this case study out over 5-6 weeks (it was set up to be presented over 2 weeks) to try and get them to start thinking like the compassionate nurses that they should want and need to be and felt that even after all that time that the students still had really strong negative attitudes about this "patient". To me, it speaks volumes about the generation of people who are choosing nursing as a career. These are our future caregivers, and I don't like what I see and hear either. It used to be that people went into nursing because it was a "calling" and they really just wanted to take care of people. It seems today that it's just a means to a paycheck for many. It's certainly not the profession that I joined in 1978!
/m
poster:RN320
thread:712783
URL: http://www.dr-bob.org/babble/20061212/msgs/713283.html